Legal
Privacy Policy
Last updated: June 2026
1. Introduction
Welcome to Septary Labs ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or interact with us in any way. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
We collect information you provide directly to us, including your name, email address, company details, and any information you submit through forms, account registration, or customer support interactions. We also automatically collect certain technical information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and device identifiers. We use cookies and similar tracking technologies to enhance your experience.
3. How We Use Your Information
We use collected information to: provide, maintain, and improve our services; process transactions and send related information; send product updates, security alerts, and support messages; respond to comments, questions, and requests; monitor and analyze usage trends; detect, investigate, and prevent fraudulent or illegal activities; and comply with legal obligations.
4. Legal Basis for Processing
We process your personal data where: you have given consent; processing is necessary for performing a contract; processing is required by law; or processing is necessary for our legitimate interests (such as improving our services, ensuring security, and marketing to existing customers), provided these interests are not overridden by your rights.
5. Data Sharing & Third Parties
We do not sell your personal data. We may share information with trusted service providers who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, payment processors, email services), provided they agree to keep your information confidential. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; data portability; and withdraw consent at any time. To exercise these rights, contact us at privacy@septarylabs.com.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.
10. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at: Septary Labs Kampala, Uganda Email: privacy@septarylabs.com